For the optimal performance of a Netgear Nighthawk router, it is advised to perform firmware updates regularly. However, sometimes users have reported that they are unable to access the Netgear Nighthawk login page after the firmware update. If you are also going through the same issue, then we are here to help you. Continue reading.
But, before we start troubleshooting the issue, have a look at the firmware update process of a Netgear router. Chances are that you’ve muddled up while updating your router.
Steps to Perform Netgear Router Firmware Update
- Switch on your Netgear WiFi router and connect it to the modem via an Ethernet cable.
- Launch a web browser on your PC and download the latest firmware for your Netgear router.
- Access the Netgear router login page by typing www.routerlogin.net.
- Once you’re logged in to your Netgear router, look for the Firmware Update option.
- Now, locate the firmware file you downloaded and then click the Upload button.
- The firmware file will start uploading and your Netgear router will be updated.
This was the step-by-step guide to update your router’s firmware. If you’ve followed the correct steps then there might be some other reasons that are preventing you to log in to your Netgear router.
Fixed: Can’t Log in to Netgear Router After Firmware Update
Download the Correct Firmware Version
As mentioned in the steps earlier, you need to download the correct firmware version for your Netgear router. Therefore, before uploading the firmware update file, make sure that you have downloaded the firmware that is compatible with your router.
Many users make the mistake of downloading the incorrect firmware file and end up struggling with their WiFi router. So, ensure that you are not in their queue. Besides, do not refresh your browser during the firmware update process as this may corrupt the firmware.
Reboot Your Netgear Router
Rebooting the WiFi device is a small effort but has worked in resolving various issues related to the Netgear router. To reboot your router, simply disconnect all the WiFi-enabled devices connected to it and switch it off. Wait for a while and switch on your router.
Now, try to access the router login page on your web browser. If you still don’t get success, then walk through the next troubleshooting tip.
Check Internet Access
Do you have access to a high-speed internet? You can check the internet speed by running a ping test on your computer. If the ping test doesn’t respond, then you’ve discovered another reason behind the ‘can’t log in to Netgear router after firmware update issue.
In such a case, contact your Internet Service Provider to confirm if there is an internet connectivity issue in your area. If it is, ask him to get it fixed.
Verify the Cable Connections
You won’t be able to log in to your Netgear router if the cables connected to your WiFi device are damaged. Therefore, cross-check the cable connections. If there is any faulty cable found, then we recommend you replace it with a new one as soon as possible.
In addition, ensure that the cable connections are robust and precise.
Update Your Web Browser
Lastly, if you are using an outdated web browser, then you also might face router login issues after firmware updates. Therefore, it is advised to update your web browser to log in to your Netgear router.
Also, a cached version of the router login page can create the ‘can’t log in to Netgear router after firmware’ update issue. To prevent this, navigate to the settings of your web browser and clear its cookies, cache, and browsing history.
In the Nutshell
This was all about how you can fix the ‘can’t log in to Netgear router after firmware’ update issue. We hope that this article has worked for you in resolving the issue. If yes, then leave a word of appreciation in the comment section.