I had to replace my existing device with Netgear Orbi router. The reason is, my existing router was not giving me expected internet range to access on my devices. But, the main problem starts here! After getting the Orbi, I configured it manually using default Orbi admin login details. I don’t know what happened and what has not, I am not able to get connected to the internet. Orbi router is connected – but why am I unable to connect to the internet?” Please help!”
[Fixed] Orbi Connected but No Internet
Here are the fixes that will help you troubleshoot Orbi connected but no internet issue. Keep reading!
Restart Your Orbi
Technical glitches are the topmost reason that may affect the performance of your Orbi and also result in the issue in discussion. For fixing the issue – we suggest you restart your Orbi.
No worries if you don’t know how to restart your Orbi. We are here to help! Follow the steps outlined underneath and know how to execute the restarting process. Here we go!
Before you apply the steps to restart your Orbi, kindly make sure that you have disconnected all the devices in your home that are connected to the SSID or your Orbi router.
- Unplug your Netgear Orbi router.
- Wait for 4-6 minutes.
- Plug in your Orbi router back in again.
- Reconnect the disconnected devices to the Orbi’s WiFi.
Access orbilogin page from a computer or laptop to see if you can connect to internet.
Relocate Your Orbi
If your Orbi is placed at an inappropriate location, then also you may have issues connecting to the internet. No worries! Change the location of your Orbi and see if it works for you.
Remember that – the location you choose for your Orbi shouldn’t be away from the satellite. If needed, you can relocate the satellite as well.
Call Your ISP
Are you still having issues connecting to the internet? If yes, then you should call your ISP. Why? Maybe – he is the culprit and not letting you make the most out of your internet. So, get in touch with your internet service provider and ask him to fix internet-related issues for you.
Sync Orbi and Satellite
If your Obri and satellite and not connected/ synced – then also you will have no internet to access. Don’t sweat over it. Just make sure that the devices are synced properly.
What happened? Don’t know the process of syncing Orbi and satellite? Yes? No worries! Follow the below-mentioned instructions and know how to sync the devices in a flash.
- Plug in your Orbi and satellite closer.
- Make sure that a damage-free wall socket is chosen for them and a steady power is being supplied to them.
- Locate the sync button on your Orbi.
- Wait for 30 seconds.
- Press the sync button on the satellite.
After completing the synchronization process – have a look at Orbi satellite colors. If you see solid while router ring LED and green power light on your Orbi and satellite, it means the synchronization between them is successful.
Reset and Reconfigure Orbi
In case none of the fixes highlighted above bring you luck – it means the Orbi setup process is not performed in a proper manner. For getting it fixed, you need to reset your Orbi and then perform the Orbi setup process from scratch.
The Last Words
Our article on fixing Orbi connected but no internet access issues ends here. Anticipating that the hacks we have provided you above will prove helpful to you. On the off chance, you are getting full internet access on your Orbi, then you can connect your wired and wireless devices to the Orbi’s WiFi and start enjoying full yet uninterrupted speed of the internet from any nook and cranny of your house.